Felicity Zadro

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    • Communications and Brand
    • Leadership
    • Organisational Culture
    • Insights and Strategy
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    • From the Formal Lounge Room
    • A brand is not a logo: The Playbook
  • Contact
  • Home
  • About
  • Blog
    • Business
    • Communications and Brand
    • Leadership
    • Organisational Culture
    • Insights and Strategy
  • Books
    • From the Formal Lounge Room
    • A brand is not a logo: The Playbook
  • Contact
  • Ticker interview with Felicity Zadro
    Communications and Brand,  Leadership,  Organisational Culture

    Felicity Zadro – Ticker Interview with Mike Loder

    May 20, 2024 /

    Watch Felicity Zadro’s interview with Mike Loder on Ticker about the importance of brand and why c-suite need to be the biggest brand champions.

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    Felicity Zadro

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    wooden blocks on a yellow background spelling out the word brand

    How do you know when your brand is working for you?

    December 29, 2023
    paper with brand written on it surrounded by brand elements with a pair of glasses and a coffee cup next to it on a desk

    Is the Liberal Party brand dead? A rescue plan for the Liberal Party brand

    August 23, 2018

    How can NFP Associations establish an effective communications strategy?

    March 5, 2016
  • Cluster of diamonds
    Business,  Communications and Brand,  Strategy

    Unlocking Rebranding Potential: Lessons from Michael Hill’s Brand Overhaul of 2024

    May 20, 2024 /

    Michael Hill, the jewellery store, has just pulled off arguably one of the biggest brand overhauls we’ve seen in retail, or anywhere, in recent years. The high street jewellery store synonymous with high-street shopping centres has completely changed their brand, including its logo mark and visual branding, brand proposition, in-store experience, product lines, website, and positioning in the crowded jewellery marketplace. The only thing they’ve seemingly kept is their name, and that they sell jewellery. Chief Marketing Officer, Jo Feeney has been quoted as saying that the brand has never experienced anything like it, and the work has been grounded in “authenticity and connect(s) to our heritage and history.” The…

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    Felicity Zadro

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    HOW TO WRITE A KILLER MARKETING PLAN – the hard parts uncovered

    February 24, 2017
    The team at Zadro's launch party

    The story behind Zadro: A journey of innovation and resilience  

    May 14, 2025

    The top 3 challenges facing leaders of business leaders in 2016

    January 5, 2016
  • Business,  Leadership

    Up and down like a yo-yo, a day in the life of a business owner

    April 24, 2017 /

    Some people ask me, “What’s it like owning a business? It must be great,” and a lot of the time it is. My particularly fantastic days are when the members of the team achieve beyond their own expectations and they overcome a challenge and triumph. They are my greatest days. Great days are when you win a new piece of business that you fought hard for and you know you’re right for. Great days are when people are happy and there’s great energy in the office, there’s money in the bank and there’s the will to keep growing and expanding and developing. Great days are when a client sends an…

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    Felicity Zadro

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    Back to the future of events (podcast)

    June 26, 2020
    plants in a row at different stages of growth on a white background

    What does not for profit really mean (Associations Evolve)

    September 18, 2023

    Singapore MICE Forum

    July 27, 2017
  • Business,  Communications and Brand,  Strategy

    Amplifying the Event – Making an Impact Beyond the Live Experience

    February 27, 2017 /

    This presentation –  Amplifying the Event – Making an Impact Beyond the Live Experience – was given at the PCOA Conference in November 2016. Please click here to view the full webcam presentation.

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    Felicity Zadro

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    Cluster of diamonds

    Unlocking Rebranding Potential: Lessons from Michael Hill’s Brand Overhaul of 2024

    May 20, 2024

    Up and down like a yo-yo, a day in the life of a business owner

    April 24, 2017

    Singapore MICE Forum

    July 27, 2017
  • Business,  Leadership,  Strategy

    HOW TO WRITE A KILLER MARKETING PLAN – the hard parts uncovered

    February 24, 2017 /

    This article was originally published in Spice Magazine, Issue 76, Feb 2017, p. 11 Google will provide millions of articles telling you that in order to have a killer marketing plan, you need SMART goals, great key messages, and a timeline you can stick to. There are templates galore with directions on what to put into which box. These are great, and immensely useful, however, after working with over 400 companies, I can say, it is not a poorly constructed SWOT or having too many goals that will make a marketing plan fail. The key to writing a marketing plan that really works, lies in how the plan is brought together,…

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    Felicity Zadro

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    Singapore MICE Forum – Masterclass on Integrated Communication

    July 26, 2017

    Six valuable life lessons from technology evangelist Guy Kawasaki

    May 16, 2015

    The Business Owner Meet Up

    May 10, 2018
  • Leadership,  Strategy

    Do we have strategy days to process emotion?

    January 23, 2017 /

    At a recent CEO luncheon, the business leaders around the table got talking about the challenges of developing strategy in their organisations. Through the discussion we addressed how often, why and what ensues, when one leader said, ‘I think we have strategy days to process the emotion in the business.’ This seemingly incongruous idea about emotion and strategy struck a chord with me. I’ve often talked about strategy being the vehicle to consensus, but does it go deeper than that? In the seemingly logical, analytical process of developing strategy, are we missing the ingredient that will make it all stick? Naming and dealing with our emotions?

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    Felicity Zadro

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    What I applied to parenthood that I learnt from ‘business-hood’

    January 20, 2017
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    Leading through Uncertainty with a Strategy  

    August 18, 2021

    Singapore MICE Forum – Masterclass on Integrated Communication

    July 26, 2017
  • Communications Agency
    Communications and Brand,  Strategy

    Why I can sleep at night…

    October 18, 2016 /

    Managing a communications agency, is not easy, it’s like trying to lasso a runaway train. The speed of change in our industry is Pharlap-quick and the glitzy lights of the latest digital solution sometimes blinding. Having said that, I sleep well at night (when the little one allows) because I know that I’ve staked our business on solid and steady tracks that any runaway train might need – strategy.

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    Felicity Zadro

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    What not to do in social media for events

    October 16, 2016

    Making Meaning through Communication

    August 14, 2015

    Would a rose smell as sweet?

    October 16, 2016
  • Communications and Brand

    Would a rose smell as sweet?

    October 16, 2016 /

    “A rose by any other name would smell as sweet” ~ William Shakespeare The decision to change the name of established and successful organisations is not one to be taken lightly. However, the ‘great name debate’ is one many companies and associations in all types of industries across the globe face. It is often one of those issues that lie just under the surface at management level and boil up to the surface at irregular and often inconvenient moments – only to be quashed under the weight of undertaking such an overwhelming task. Having been involved in a number of ‘great name debates’ (including my own) over the years, the…

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    Felicity Zadro

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    paper with brand written on it surrounded by brand elements with a pair of glasses and a coffee cup next to it on a desk

    Is the Liberal Party brand dead? A rescue plan for the Liberal Party brand

    August 23, 2018
    Ticker interview with Felicity Zadro

    Felicity Zadro – Ticker Interview with Mike Loder

    May 20, 2024
    one hand on the left of the image reaching out to a bunch of hands on the right hand side of the image

    Communicating Your Value to Your Members All Year Round

    August 19, 2022
  • Communications and Brand,  Strategy

    The seven rules of effective communications planning

    October 16, 2016 /

    You know you need to, and you know you should, but will you put off developing your strategic communications plan in 2015? The start of any New Year is the perfect time to stop and reflect on the successes (and failures – let’s be honest) of your business or event and its related marketing efforts in the year gone by. It is also the perfect time to prepare your strategic communications plan so you can take charge and gain control over your year ahead.

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    Felicity Zadro

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    How can not for profit associations establish an effective communications strategy?

    April 16, 2016

    Is the traditional PR agency model broken?

    November 7, 2017

    Amplifying the Event – Making an Impact Beyond the Live Experience

    February 27, 2017
  • Communications and Brand

    What not to do in social media for events

    October 16, 2016 /

    The second wave of social media is here. The first wave was like whiplash; it was quick, a shock and for many – a pain in the neck.

    read more
    Felicity Zadro

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    Back to the future of events (podcast)

    June 26, 2020

    Honey attracts more flies

    November 14, 2017

    How can not for profit associations establish an effective communications strategy?

    April 16, 2016
 Older Posts

About Felicity

How to make change in organisations and then how to make them stick are the questions Felicity thinks about most.

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  • Business (34)
  • Communications and Brand (29)
  • Insights and Strategy (17)
  • Leadership (25)
  • Organisational Culture (12)
  • Strategy (23)
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